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Privacy Policy

At HDEX Group, we prioritize the protection of your personal information and respect your privacy. This Privacy Policy outlines the ways in which we collect, utilize, and safeguard the personal information you provide.

 

This privacy policy explains how HDEX Group uses the personal data collected from you when you use our website.

 

Topics:

  1. What data do we collect?

  2. How do we collect your data?

  3. How will we use your data?

  4. How do we store your data?

  5. Marketing

  6. What are your data protection rights?

  7. What are cookies?

  8. How do we use cookies?

  9. What types of cookies do we use?

  10. How to manage your cookies

  11. Privacy policies of other websites

  12. Changes to our privacy policy

  13. How to contact us

  14. How to contact the appropriate authorities

 

What data do we collect?

HDEX Group collects the following data:

  • Personal identification information (Name, email address, phone number, etc.)

 

How do we collect your data?

HDEX Group collects data in several ways:

  • You directly provide HDEX Group with most of the data we collect. We collect data and process data when you:

    • Register online or place an order for any of our products or services.

    • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.

    • Use or view our website via your browser’s cookies

 

How will we use your data?

HDEX Group collects your data to:

  • Process your order and manage your account.

  • Email you with special offers on other products and services we think you might like.

 

How do we store your data?

HDEX Group securely stores your data on our web servers.  Once five years has expired, we will delete your data.

 

Marketing

HDEX Group would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.​ If you have agreed to receive marketing, you may always opt out at a later date. You have the right at any time to stop HDEX Group from contacting you for marketing purposes or giving your data to other members of the HDEX Group. If you no longer wish to be contacted for marketing purposes, please click here.

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What are your data protection rights?

HDEX Group would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

  • The right to access – You have the right to request HDEX Group for copies of your personal data. We may charge you a small fee for this service.

  • The right to rectification – You have the right to request that HDEX Group correct any information you believe is inaccurate. You also have the right to request HDEX Group to complete the information you believe is incomplete.

  • The right to erasure – You have the right to request that HDEX Group erase your personal data, under certain conditions.

  • The right to restrict processing – You have the right to request that HDEX Group restrict the processing of your personal data, under certain conditions.

  • The right to object to processing – You have the right to object to HDEX Group’s processing of your personal data, under certain conditions.

  • The right to data portability – You have the right to request that HDEX Group transfer the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: info@hdexgroup.com

 

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology. For further information, visit allaboutcookies.org.

 

How do we use cookies?

HDEX Group uses cookies in a range of ways to improve your experience on our website, including:

  • Keeping you signed in.

  • Understanding how you use our website.

 

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

  • Functionality – HDEX Group uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in. A mix of first-party and third-party cookies are used.

  • Advertising – HDEX Group uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed, and information about your browser, device, and your IP address. HDEX Group sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

 

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

 

Privacy policies of other websites

The HDEX Group website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

 

Changes to our privacy policy

HDEX Group keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 9 January 2024.

 

How to contact us

If you have any questions about HDEX Group’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: info@hdexgroup.com​

 

How to contact the appropriate authority

Should you wish to report a complaint or if you feel that HDEX Group has not addressed your concern in a satisfactory manner, you may contact your Information Commissioner’s Office.

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